Shipping Policy
When can I expect to receive my shipment?
All orders are processed and shipped from our warehouse within 5 business days after the order is placed.
Once shipped, delivery typically takes 10–20 business days, depending on the carrier's availability and your location.
Please note that delays may occur due to customs clearance, inspections, or transportation issues caused by the carrier. We appreciate your patience and understanding.
How can I track my order?
A tracking number will be sent to you in your Shipping Confirmation Email once your order has been dispatched.
You can track your shipment at:
What are your shipping rates?
We offer a flat-rate shipping fee of $3.99 USD for all orders worldwide.
Which countries do you ship to?
We currently ship to customers worldwide.
In the unlikely event that your country is not supported by our logistics partners, we will contact you promptly and arrange the necessary adjustments to your order.
For more information about shipping destinations, please contact us at:
How can I change my shipping address?
Shipping address changes can only be requested before 11:00 PM (PDT, GMT-7) on the same day the order is placed.
If you need to update your address, please contact us as soon as possible at:
Can I ship my order to an address different from my billing address?
Yes. You may provide a shipping address that is different from your billing address during checkout.
How is my order shipped?
Orders are processed and shipped during regular business days, excluding weekends and public holidays.
Orders placed on Saturday or Sunday will be processed and shipped on the following business day.
Some products are shipped directly from our domestic warehouses, while others are manufactured and dispatched from our facilities located in the United States, Canada, and Australia.
We partner with leading international carriers, including FedEx, SF Express, DHL, UPS, and EMS, as well as trusted local delivery providers. This allows us to deliver directly to your doorstep while maintaining our affordable flat-rate shipping service.